CRM 101: Customer Relationship Management for Beginners

Jack Prot

Customer Relationship Management, abbreviated “CRM,” is the term for a business strategy that is designed to improve customer service. CRM is also designed to increase customer satisfaction and gain new customers, thus increasing a business’ revenue. CRM is a term that can be applied to software and an entire business […]

You Should Consider Outsourcing Procurement Services

Jack Prot

Believe it or not, your company more than likely already uses some form of an outsourcing solution, such as facilities management, manufacturing services, logistics, or IT. However, most companies often overlook the idea of procurement outsourcing. With this form of outsourcing, your company would disperse specific activities that relate directly […]

XPPS Review – What is the XPPS System?

Jack Prot

The Xtreme Postcard Profits System or XPPS for short is a brand new marketing system that hit the marketing in January 2010 and is generating a lot of buzz in the home business industry. The goal of most entrepreneurs is to somehow to AUTOMATE most aspects of their business especially […]

How CRM Can Build and Maintain Customer Loyalty

Jack Prot

Is your business’s shop floor taking full advantage of a customer relationship management (CRM) system? If not, you might not only be failing to earn your clients’ loyalty, you might also outright be losing them. CIS Magazine found this topic so important that it recently ran a feature article titled […]

The Importance of Asking Permission in Sales Calls

Jack Prot

I talk a lot about establishing and maintaining control on sales calls – it’s important for us as sales professionals to steer the conversation in such a way that we obtain the information we need to determine if the prospect is a fit for our offering – and if so, […]

Don’t Be Conned By A Resume Writer

Jack Prot

A Professional Resume Writer or Resume Service can indeed help you land a new job or receive a job promotion. However, there are a lot of scams on the internet. My goal in this article is to help you know how to identify a resume scam. While nothing is foolproof, […]

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